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Information for Faculty and Staff

Response Guides
Protocol for Faculty and Staff

  -- Findlay Campus

  -- Toledo Campus and Learning Centers

Student Mental Health Services is available to support faculty and staff members of Owens State Community College in addressing concerns for students.

Faculty and staff members who have concerns about the safety or mental health of a student may contact Student Mental Health Services (567) 661-2107 during business hours to discuss further. For emergency situations, please contact the Department of Public Safety (567) 661-7575 immediately.

Director of Student Mental Health Services - Lisa Sancrant, MA, PCC-S

Location: Bicentennial Hall Rm. 172

Phone: (567) 661-2107
(for non-emergent issues)

Business Hours:
Monday-Thursday 8 a.m.-5 p.m.
Friday 8 a.m.-4:30 p.m.

Walk-in Hours:
Monday 9 a.m.-11 a.m.
Wednesday 1 p.m.-3 p.m.
Friday 9 a.m.-11 a.m.

After Business Hours:
Contact Department of Public Safety at (567) 661-7575

Referrals

Faculty and staff may refer those students who they have concerns about to Student Mental Health Services.

Reasons for referrals may include but are not limited to:

  • symptoms of depression and/or anxiety
  • decline in academic performance
  • increased absences
  • family issues
  • other mental health concerns
  • adjustment issues.

Whenever possible, faculty members are expected to address individual concerns with students in private prior to making a referral to Student Mental Health Services.

To refer a student, please contact SMHS through at (567) 661-2107 or via e-mail to lisa_sancrant@owens.edu

Crisis Situations

A student is considered to be experiencing a crisis when his/her mental or emotional condition results in a behavior that constitutes an imminent danger to that individual or another person. This may include:

  • Suicidal ideations, plans, or attempts
  • Homicidal ideations, plans, or actions
  • Loss of contact with reality, which may include hallucinations, extreme confusion, unresponsiveness, uncontrolled behavior, extremely irrational or incoherent speech
  • Experiencing recent trauma or abuse
  • Students demonstrating distressed behavior (i.e., agitated, hostile, aggressive, violent, and exceedingly argumentative, etc.)

Crisis Intervention Protocols:

  1. Whenever possible, faculty/staff should attempt to address crisis with a student one-to-one in order to help de-escalate the crisis situation (Please see SMHS website for tips on assisting students in distress).
  2. If student is in imminent danger of harm to self or others, first contact Department of Public Safety (567) 661-7575; then contact SMHS to consult regarding next steps.
  3. If SMHS unavailable, contact Dean of Student Life, Chris Giordano at (567) 661-7129.
  4. When available, SMHS will meet with student to complete a risk assessment.
  5. Faculty/Staff can escort student to SMHS or SMHS clinician can come to the student if escorting the student does not seem feasible at the time.
  6. If a student is determined to be at moderate or high risk of harm to self or others and is in a program which requires clinical assignment or providing services in the community (i.e., nursing, internships), SMHS will work with the overseeing faculty and student to arrange for alternative options until the student’s risk level decreases.
  7. SMHS will work with the student to identify plans for follow up care and obtain necessary releases of information to ensure that student has followed up with referrals and recommendations.

Response protocols – After Hours

  1. Contact the Department of Public Safety (567) 661-7575
  2. Resident of Lucas County – Rescue Mental Health Services (419) 255-9585
  3. Residents of Wood County – The Link (419) 352-1545
  4. Residents of Hancock County – Century Health Crisis Hotline (888) 936-7116
  5. Nearest hospital ER

Faculty and Staff Resources:

Warning Signs of Suicide

Recognizing Student Mental Health Problems

*For faculty and staff seeking mental health services, please contact your mental health service provider or access the Owens Community College Employee Assistance Program (EAP) through the Department of Human Resources.


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