Access your class content, instructor, and classmates any time of the day or night in a password-protected online web course site. You need to have access to a computer on which you can download and install software and it is recommended that you're able to access the Internet at least three times per week. Correspondence is conducted via online discussion forums, chat rooms, and email. Instructors may require you to come to the one of the Owens Testing Centers or to a pre-determined proctored location to take exams. Web courses are a rigorous form of instruction geared for motivated and organized students who have general computer skills and can't fit traditional classes into their daily schedule.
Blackboard is an online learning management system software and is used for the majority of web courses at Owens. Many instructors who are teaching on campus also use Blackboard to enhance their courses. All Owens courses have a Blackboard site. Your Blackboard course site will become available on the morning of first day that your class is scheduled to begin and are available throughout the semester. The course sites are closed to students approximately two weeks after your final class date. To learn more about Blackboard, go to Blackboard Tutorials.
Web Course Textbooks
Textbooks are required for Owens web courses. You can order textbooks online at the Owens Bookstore website. You must purchase or order your textbook from the campus where your course originates:
Odd-numbered sections = Findlay Campus Bookstore (Example - PSY101-225)
Even-numbered sections = Toledo Campus Bookstore (Example PSY101-226)
Please note that each bookstore stocks only enough books for their campus' web course sections, so once again, it is important that you obtain your book form the correct campus. If you do not live close to the campus where your web course originates, you can have the textbook shipped to your home.
Toledo Campus Bookstore - (567) 661-7306
Findlay Campus Bookstore - (567) 429-3546
Some web course sites require a special pin or access code to access additional publisher content within the course site. These access codes are typically bundled with a new, shrink-wrapped version of the textbook that is purchased at one of the campus bookstores. You may need this code the first time you try to access publisher content in your course site. Not all web courses require an access code. If you purchased a used textbook and discover that you need an additional access code, you may be able to purchase one online. Check with your instructor to be sure.
Student enrolled in e-Owens classes should contact the Office of Disability Services at firstname.lastname@example.org regarding any need for accommodation pertaining to Distance Education. Visit the Disability Services website for more contact information.
Accessing Your Web Course
Owens uses an internet-based software program called Blackboard to deliver the *majority of its web-based courses. You will not have access to your web course until the first day of the semester. There are multiple start dates each semester. Be sure to verify your course start date. You may not receive any additional information from your instructor prior to the start of the semester, so be sure to access your course on day 1 and look for the syllabus that will be posted in the course site.
*Some web courses are not delivered from the Owens CC Blackboard site. Instructor will provide course access information if the Owens Blackboard site is not used.
Oserve Information for Online Students
Oserve is the customer service office for Financial Aid, Records and Student Accounts. If you have questions about a hold on your account, a registration error, how to order a transcript, when your bill is due, or what requirements must be met in order to receive financial aid, Oserve is the place to contact!
We strive to provide full service in person, over the phone and via email. Any email inquiries must come from your Owens email account, for your own protection.
We think it is particularly important for our online students to know the following information:
- Owens does not send paper bills. You must log in to Ozone to check your Account Summary By Term for your semester balance and due dates.
- Each class has unique refund deadlines and drop deadlines. Students can view these deadlines, as well as course material costs and fees for each class by visiting the Class Schedule page. Simply enter the CRN (5 digit code) for each class in which you are enrolled to view specific information for your classes.
- If you plan to use financial aid to help pay for your classes, completing the FAFSA at www.fafsa.gov is just the first step. From Ozone, click on Financial Aid for a wealth of information related to your financial aid award package, requirements, satisfactory academic progress (SAP) eligibility, book voucher details, and other important information.
Even though you will work primarily from home when taking web courses, some instructors utilize on-site testing. OCC has Testing Centers at both the Toledo and Findlay Campuses with daytime, evening, and weekend hours. If you are outside of the geographic area of one of the campus Testing Centers, a proctoring arrangement is possible. This means that you may be able to attend an institution near your home to take the exams. The College is part of the National College Testing Association Consortium (NCTA), which has more than 700 members in the United States and offers testing centers across the country and abroad that are willing to provide proctoring services to students away from their campuses.
Visit this webpage for more information about test proctoring. You should also communicate with your instructor about your need for proctoring arrangements, should your instructor require on-site testing. (Once you are enrolled, you can contact your instructor through your campus email account.)
Visit the Online Test Taking Guide for more information.
Web course communication occurs in a variety of ways. Emails, discussion boards, CHAT Rooms, telephone calls, office visits, and even postal mailings can be possible means of communication within a web course. Every student receives an Owens Omail+ email account upon registration. Please note that this is the official email address for your web course. Instructors may not reply to messages sent from other email accounts. Be sure to check your Owens email often.
Additional Technical Considerations
Some web courses will require students to have additional technological capabilities that go beyond the recommendations listed above. Online courses in speech or foreign languages for example, may require students to record and submit digital audio files or videotaped recordings to demonstrate verbal proficiencies. Check the online class schedule and/or course syllabus for course requirements.
For Blackboard assistance, please call the IT Help Desk (567) 661-7120 or email them at email@example.com. If you call when the office is closed, stay on the line and you'll have a menu option to obtain Blackboard assistance from our 24 X 7 Blackboard support service. If you are experiencing technical difficulties once you are inside your course site, you can also contact the e-Learning Technical Support at firstname.lastname@example.org or 1-800-GO-OWENS, ext. 7309. You can also visit the e-Learning Support Portal for Blackboard assistance.
Important - Browser Compatibility
Please note that Blackboard does not often support many of the most recent browser releases.
Click Here for Blackboard Supported Browsers and Operating Systems