The Steering Committee identified five subject processes to be considered, and selected "Champions" for each team. The Champions, in turn, recruited team members from all employee groups across both campuses.
Each team meets regularly throughout the semester with the Process Management consultant who provides formal training in Process Management techniques. The teams also meet regularly on their own, to 1) narrow the topic to a project statement with attainable goals; 2) to review processes and collect data; 3) to recommend improvements to those processes; and 4) to identify measurable outcomes.
Each team presents their findings and recommendations to the Process Management Steering Committee at the end of the semester. During the following semester, each team will work on implementing the approved recommendations and will make periodic progress reports to the Steering Committee. Each semester, the cycle begins again with the Steering Committee identifying more potential areas for improvement, selecting champions and building teams.
The projects tie directly into the College's accreditation process, known as AQIP, Academic Quality Improvement Program. The Higher Learning Commission will evaluate the College's effectiveness by drawing upon our Mission, Vision and processes. The process management projects align with the AQIP focuses of students' learning experiences, leading and communicating, valuing people, supporting institutional operations, planning continuous improvements and building collaborative relationships.
The following are the project statements developed by each team:
Documenting and Archiving the College's History: "To improve the management of Owens Community College's historical archives process as measured by identifying, organizing, and preserving historical artifacts. The proposed process should decrease duplication of efforts, improve retention of significant artifacts, and improve access."
Grant Administration Process: "To establish a College-wide Grants Process that will identify pre-application, authorization and post administration procedures. Success will be measured by the number of grants that follow the developed process and an increased awareness of the roles, responsibilities and benefits of grant participation."
Information Systems Independent Audit: "To improve the College's current information support system by assessing organizational structure, stability, efficiency, including future capabilities and needs by setting the parameters for an independent audit, designed with the intention of utilizing an auditor's expertise to provide a meaningful vision of the College's future."
Student Drops and Accounts Receivable Expectations: "To improve the tuition payment process and the financial drop process so that students are more likely to maintain a sound financial and academic credit history."
Technology Committee Redesign: "To research technology committees at other colleges, to review our technology committee membership and purpose and offer recommendations for committee redesign as measured by improved information flow and satisfaction of stakeholders."
|Documenting and Archiving the College's History|
|Gail McCain, Champion||Manager||Library Findlay campus|
|Matthew Farthing, Scribe||Librarian||Library Findlay campus|
|Jennifer Howard||Coordinator, Special Events||President's Office|
|Karen Koke||Secretary||Marketing and Communications|
|Laurene Markis, Leader||Division Secretary||Library|
|Kaye Koevenig||Senior Accountant||Finance|
|Kathy Birthisel||Specialist||Accounts Payable|
|Grant Administration Process|
|Pat Smith, Champion||Senior Accountant||Finance|
|Jody Angelone||Coordinator||NW ABLE Resource Center|
|Heidi Altomare, Leader||Coordinator||Grant Program|
|Barb Rardin, Scribe||Specialist||Human Resource Information|
|Mark Karamol||Division Director||E-Learning|
|Marsha Kujawa||Coordinator||Enterprise Ohio Marketing Resource|
|Kelly Card-Schulte||Account Representative||Workforce and Community Services|
|Information Systems Independent Audit|
|Pat Jezak, Co-Champion||Director, College Communications||President's Office|
|Brent Wickham, Co-Champion||Chair||School of Business|
|Tom Perin||Management Analyst/Planner||Institutional Research, Planning & Grants|
|Bill Schmoekel||Director||Information Technology Services|
|Laurie Sabin, Leader||Director||Finance|
|Kris Holland, Scribe||Secretary||Vice President for Administration|
|Max Baumgartner||Chair||Physical Therapy Assistant Program|
|Darla Johannsen||Faculty||OAD Adm (Findlay)|
|Student Drops and Accounts Receivable Expectations|
|Bill Ivoska, Co-Champion||Vice President||Student Services|
|Brian Paskvan, Co-Champion||Vice President||Administration|
|Lucie Shetzer, Scribe||Faculty||Communications/Humanities|
|Chris Bauerschmidt||Director||Business Services/Bursar|
|Cindy Eschedor, Leader||Assistant Registrar||Information Processing|
|Janell Lang||Dean||School of Health Sciences|
|Denise Shuster||Faculty||Soc & Behavioral Sciences Findlay campus|
|Technology Committee Redesign|
|Betsy Johnson, Champion||Director||Financial Aid|
|Sarah Metzger||Executive Assistant||President's Office|
|Deb Rathke, Leader||Director||Institutional Research Planning & Grants|
|Louise Estep||Senior Administrative Coordinator||Findlay campus|
|Mazhar Anik, Scribe||Chair||Information Technology|
|Matthew Lewis||Assistant Director||Systems Development|