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Process Management

Fall Semester 2012

The Steering Committee identified two subject processes to be considered, and selected "Champions" for each team. The Champions, in turn, recruited team members from all employee groups across both campuses.

Each team meets regularly throughout the semester with the Process Management consultant who provides formal training in Process Management techniques. The teams also meet regularly on their own, to 1) narrow the topic to a project statement with attainable goals; 2) to review processes and collect data; 3) to recommend improvements to those processes; and 4) to identify measurable outcomes.

Each team presents their findings and recommendations to the Process Management Steering Committee at the end of the semester. During the following semester, each team will work on implementing the approved recommendations and will make periodic progress reports to the Steering Committee. Each semester, the cycle begins again with the Steering Committee identifying more potential areas for improvement, selecting champions and building teams.

The projects tie directly into the College's accreditation process, known as AQIP, Academic Quality Improvement Program. The Higher Learning Commission will evaluate the College's effectiveness by drawing upon our Mission, Vision and processes. The process management projects align with the AQIP focuses of students' learning experiences, leading and communicating, valuing people, supporting institutional operations, planning continuous improvements and building collaborative relationships.

Project Statements

The following are the project statements developed by each team:

Clinical Course Evaluations: "Research whether or not a common form for the collection of student feedback about their clinical experience exists at Owens Community College and if not, develop and pilot a clinical evaluation form for use by all programs at the college to the extent practicable."

Academic Structure of Computer-Related Programs: "Evaluating the Structure of Computer-Related Programs In the School of Business and School of Technology."

Team Members

Clinical Course Evaluations
Daniel Ball Adjunct Faculty Emergency Medical Management
Margaret Bertin Faculty Dental Assisting
Amy Dixon Nursing Education Enhancement, and Development Coordinator Nursing
Diane Morlock Chair Medical Assisting
Susan Perry Chair Diagnostic Medical Sonography
Student Activities
Rose Kuceyeski Interim Department Chair Information Technology
Frances O’Connor Associate Director Applications and Network Operations
Laura Schuster Assistant Professor Information Systems
Dave Shaheen Associate Professor Electrical/Electronics (Findlay)
Diana Stachowiak Academic Department Chair Electrical/Electronics, Engineering Technology
Don Szymanski Associate Professor Electrical/Electronics
Jay Taylor Adjunct Faculty Electrical/Electronics
Ann Theis Dean School of Business
Randy Wharton Dean School of Technology
Dominic Wilson Assistant Professor Information Systems

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